We are Here For Support!

Having trouble with certain Mediabox functions or just need a refresher on areas of the system? We are here to help!

The Mediabox team is committed to ensuring that your experience with our applications is consistently outstanding and we are dedicated assisting you with support needs!

Contact us for demos, technical support or general questions about Mediabox!

Customer Support
Call 1.513.263.9910 Ext. 111 (For general user inquiries, training, etc.)
» Available Monday-Friday from 8:30AM 6:00PM EST
» Email: support@mymediabox.com

After Hours Support
» Call 1.513.263.9910, 1.770.755.5086, 1.404.667.0434
» Email: support@mymediabox.com

We look forward to assisting you!

Need Help?

“How do I start a new project in the Product Approval system?”

“How can I create my own asset list in the Digital Assets Management center?”


Each user, and Administrators, may have questions when using Mediabox as part of their work requirements. We have created a number of Help files under the "help menu" at the top right of your screen that you can refer to.

And remember, if you do not find the answer you are looking for, you can always contact us directly at support@mymediabox.com or speak to a live representative at U.S. 513 263-9910.